Canadian Ashley Stores Are 100% Proudly Owned & Operated by Canadians
Ashley HomeStore | Edmonton, AB T6N 0A8
Ashley HomeStore Edmonton, AB
Your Local Furniture, Mattress & Decor Store
Welcome to Ashley HomeStore at 1430 99th Street NW, located in the vibrant South Edmonton Common—just off the Henday and a short drive from the Edmonton International Airport. With benches and greenery out front, this location offers a warm, approachable feel right from the sidewalk. Inside, you will find a shopping experience that is all about you. Our team takes the time to understand your needs and preferences, personalizing each visit to help you discover pieces that truly work for your home and lifestyle. Whether you are furnishing a new space or updating a favourite room, we are here to make it simple and stress-free. As part of The Dufresne Group, we are proudly Canadian-owned and operated. Our mission? To provide every Canadian guest with a superior level of service, from the moment you walk into our store to the moment your new furniture arrives at home. We’re especially known for our great selection of sectionals and bedroom furniture. One of our best-sellers is the Modmax Premier collection, thanks to its modular functionality, feature-rich design and cozy comfort. For a quieter shopping experience, visit us during off-peak hours between 9-11 AM, or mid-afternoon between 3-5 PM. It’s the perfect time to explore at your own pace and chat one-on-one with our friendly team. So whether you're just starting your home refresh or searching for that one perfect piece, we’d love to help. Stop by, say hi, and let our Ashley team make your home feel a little more you.
This was honestly one of the worst delivery experiences I’ve had. I ordered online and my delivery was delayed and rescheduled multiple times. When it was finally scheduled, I was told that standard delivery meant curbside drop-off only. I couldn’t accept that because I had no one to bring the furniture inside. Instead of being helpful, the delivery manager was rude and dismissive—pretty shocking considering I’m the paying customer. I ended up upgrading to white-glove delivery and paid an extra $70 on top of what I’d already spent. I was also clearly promised that my old furniture would be taken away. When the drivers arrived, they refused to take the old furniture, saying they didn’t have space. I had to call customer service yet again to get that rescheduled. It somehow got worse. The furniture arrived already fully assembled from the store and was barely protected—just wrapped in shrink wrap. The drivers removed the wrap before bringing it inside and then struggled to force the oversized furniture through the door. In the process, they scratched and damaged it. Now I’m left wondering if this was even a brand-new item or a store display. I paid close to $200 extra specifically just to have the furniture brought inside, assembled, handled properly, yet it arrived damaged due to careless delivery. The delivery service was unprofessional, disorganized, and careless from start to finish. Completely unacceptable.
Thomas and the delivery guys were great, efficient and fast
My wife and I moved to Edmonton (without furniture) and needed 2 couches and a dining table with self-storing leaf. Inder was easy to work with, did not apply any pressure, and gave us a good price with "white glove" delivery included. Delivery was complete in early December without a hitch. The delivery crew was easy to work with and were polite and respectful. After 2 months of use, we still find the couches comfortable and the table is sturdy enough for regular daily use.
A few days ago, my partner and I visited this store with the intention of purchasing a sectional sofa along with coffee table. We met Nav, who introduced herself as the manager and mentioned she had been with the company for several years. From the beginning, we were clear about our requirement for a sectional sofa. However, instead of assisting us with that request, she repeatedly tried to push a different product, emphasizing it as a “hot buy” and focusing heavily on discounts, including stating that she could offer an additional 20% off as a manager. This felt more like pressure than customer service. What made the experience truly uncomfortable was that while assisting us, Nav was frequently speaking in another language with a colleague nearby, laughing and exchanging looks. My partner has a speech-related challenge, and this behavior made us feel uncomfortable, disrespected, and as though we were being mocked. Whether intentional or not, this left a very negative impression. We value respectful, inclusive, and professional customer service. Unfortunately, this experience fell far below those expectations, and we felt uncomfortable enough to leave the store without making a purchase.
Our experience was very pleasant. Sales associates were all nice.
I went in just have a look and left with exactly what I wanted plus more. The whole process was easy with the help of Vinet! Looking forward to enjoying my new living room.
Hello, great service, friendly sales lady, we’ve dealt at Ashley’s for lichen and bedroom, very satisfied.
I went in to just browse and get a feel for what there was for couch’s, the different styles the feel that kind of thing and see what would fit in my new apartment. Right off the hop we encountered Willa very sweet and personable. She instantly was trying to figure out what I wanted and took the measurements I had brought and went and got a measuring tape. She found sofas that would more than likely fit. She never pushed one or the other. Just was there to bounce ideas off with. I originally wanted a sofa with the lounger attached. However with measurements and what options I had she had suggestions for a couch and ottoman. (Which I have since gone with). She took care of us and made us feel heard. We had great conversation; and I just know that when I’m in the market for something I know I’ll be heading back there in hopes that Willa is still with them.
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