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Ashley HomeStore | Mississauga, ON L5V0B5
Ashley HomeStore Mississauga, ON
Your Local Furniture, Mattress & Decor Store
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Had a great experience with Ashar and Ryan. We bought sectional and table. They both were very thorough and explained all the details. Even though we were there at the time of closing, they both stayed longer to complete our transaction. Really appreciate their support and dedication to customer service. Would highly recommend.
I am writing this review to express my deep disappointment and frustration with the service and products I have received from Ashley. I purchased a sectional that turned out to be defective, and it took six months for this issue to be acknowledged. During this time, I experienced extreme stress and frustration by delaing with Ashley customer service. Although an exchange order was eventually approved, the replacement furniture exhibited the same problems: sagging cores within two months, a squeaky frame, and poorly formed back cushions with uneven foam distribution. When it was agreed that the cores would be replaced, the technician arrived twice with the wrong parts. I had taken days off work for these appointments, only to have the service incomplete due to poor management on Ashley's part. Each time I contact customer service, I must recount my entire experience, and while apologies are offered, the issues remain unresolved due to inadequate note-taking and follow-up. I am now at the point where I am considering throwing away all Ashley furniture from my home. The ongoing mental stress from this situation has left me thoroughly disheartened with your company. I hope this review conveys the seriousness of my dissatisfaction and prompts a resolution
Tony and team were absolute rock stars!!! They took all the care not to damage walls, carpets, tv etc while carrying the very heavy furniture up to second floor. They were kind, soft spoken and considerate. Extremely happy! I wish them good luck and i hope the team takes care of their body especially backs and knees while lifting heavy stuff. God bless!!
Today we came to buy a sofa for our new home and a dinning table. We were lucky to find the things that we were looking for and we left the store really happy. I would like to thank Mr. Rezwan who went above and beyond to help us in choosing our furniture.
MacKenzie was so helpful. Ashley, you are very lucky to have her
Sayeda is excellent manager. She is confident and customer oriented. Good staff along Abdullah. So far good waiting on delivery
We had purchased a dining room set from this store and were told that the items would have not been ready until early January, the delivery date kept changing several times, we finally got part of the set just about 10 days ago and were waiting for the rest to be delivered. Last weekend we were advised that the delivery would be coming on Sunday Jan 28, 2018 and it would have been set up on the area chosen by us but this is not what happened this morning at 9 am when the delivery arrived at our location. It appeared that the information was not passed on to the delivery crew. I personaly spoke to two customer service representative at the store last weekend to make sure that the delivery and set up would be done for sure this weekend and also explained our frustration with the services provided to us so far and they were rude, disrespectful and defiantly not helpful I had requested to speak with the manager but was told that they were busy at the moment and would call me back. Never received the call. This was the worse, worse, worse experience ever. After having paid for the furniture since December 18, 2017 we have finally received half of the promised service.
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