Ashley HomeStore Richmond Hill, ON
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
Great experience and excellent customer service by Elmira and the team. Definitely recommended.
Great
The staff was very helpful, especially Jerry. Very patient helping us choose a couch for our mother. Selection was great prices amazing. Thank you very much for all your help
The shipping was good, but the dining table was damaged and had a technical problem. They decided to send it to see where the problem was, but in the end, it had to be replaced due to the damage it sustained.
Sepideh was an absolute pleasure to work with! The mattress and sofa exceeded my expectations with its quality and craftsmanship. It looks even better in person than in the pictures. Sepideh was incredibly professional, responsive, and ensured the item arrived on time and in perfect condition. Highly recommend both Sepideh and this shop for anyone looking for stylish and well-made furniture!
First time buyer at Ashley and won’t be the last. Gail is an amazing salesperson and was extremely helpful and knowledgeable.
4.1 I recently purchased a couch, and I'm extremely disappointed with both the quality and customer service. Only 5 minutes after delivery, I noticed a part of the frame was caved in and broken. I immediately contacted customer support. I was informed that the couch would be picked up in 7 days for repairs, and then returned in another 7 days, leaving us without a couch for two weeks! This is unacceptable. Not only is the product defective, but the lack of urgency and support from customer service has made this experience even worse. I expected much better for the price (3 thousand dollars) ... I have already emailed, texted and send photos in to customer service as they give your a number to text/call. And they want me to bring the couch in for repair while leaving me without a sofa..... a replacement should have been sent so I am not left without a sofa. My family will now have no where to sit for 2 weeks, because they want to come take the couch and repair it rather then replace it. I would not recommend purchasing a sofa. I would have spend that money somewhere with better customer care. This was our first time buying anything from Ashley's... And the last time.
I had an amazing experience at Ashley Furniture thanks to Shiva! She is incredibly knowledgeable and skilled at helping customers find exactly what they need. Her expertise in furniture, combined with her friendly and helpful attitude, made the shopping process so smooth and enjoyable. I truly appreciated her patience and the care she put into making sure I found the perfect pieces for my home. Highly recommend asking for Shiva if you’re shopping here!”